Payment Method
At Helokeep, we prioritize your transaction security. Our checkout process is encrypted and designed to protect your sensitive information from unauthorized access.
Recommended Payment Method: PayPal
For the fastest and most secure experience, we recommend using PayPal Express Checkout. It offers an additional layer of buyer protection and streamlined processing.
Troubleshooting Credit/Debit Card Declines
To combat potential credit card fraud, our security system may occasionally decline legitimate transactions. If your payment is not going through, we recommend calling your bank or credit card issuer in advance to authorize the purchase.
If your payment is still declined, please try the following 3 solutions:
Option 1: Use PayPal
If you have a PayPal account, this is the most reliable way to complete your transaction.
Option 2: Use an Alternative Card
Try switching to a different credit or debit card to see if the issue persists with your specific bank’s security filters.
Option 3: Pay with Credit Card via the PayPal Gateway (No Account Required)
Even if you do not have a PayPal account, you can still use their secure infrastructure to process your credit card.
- Select PayPal at checkout and click the "Complete Order" button.
- You will be redirected to the PayPal secure portal.
- Select "Pay with Debit or Credit Card" (Guest Checkout).
- Enter your card details and complete your purchase securely without needing to register for a PayPal account.